How to File a TCPA Lawsuit and Fight Back Against Spam Calls
If you're receiving unwanted robocalls or spam texts, we understand how frustrating—and invasive—that can be. At Peeringhub, we provide telecom infrastructure and phone numbers to legitimate businesses, but unfortunately, some marketers misuse these resources to violate federal laws like the Telephone Consumer Protection Act (TCPA).
If you've been affected, you may be entitled to compensation—and we want to help you understand how to fight back.
Peeringhub Is Not the Caller — But We’re On Your Side
Let’s be clear: Peeringhub does not send calls or texts. We do not market, solicit, or communicate with consumers directly. We provide number routing services to telecom providers and resellers, much like how a domain registrar provides domain names but doesn't control the websites hosted on them.
However, we care about the impact these calls have on people like you. If someone used a number from our network to contact you illegally, you have rights under the TCPA— and we encourage you to exercise them.
What Is the TCPA?
The Telephone Consumer Protection Act (TCPA) is a federal law that protects you from unwanted communications like:
- Robocalls using auto-dialers
- Pre-recorded or artificial voice messages
- Spam text messages
- Faxes without consent
- Calls to numbers listed on the National Do Not Call Registry
Each unauthorized contact could result in $500 to $1,500 in statutory damages per violation.
What You Can Do If You Were Spam-Called
If you received unwanted calls or messages, here’s how to take action:
1. Document Everything
Keep records of:
- Call logs or screenshots of texts
- The caller ID number
- The date, time, and content of the message
- Any interaction or response you had with the caller
This documentation is key to proving your case.
2. Determine If the Call Was Illegal
- Was your number on the Do Not Call Registry?
- Did the call use an autodialer or pre-recorded message?
- Did you ever give consent to be contacted?
If the answer to those questions is no, you may have a strong case.
3. Talk to a TCPA Attorney
You don’t have to fight alone. TCPA attorneys work on a contingency basis, meaning you don’t pay unless they win your case. They can:
- Review your evidence
- Identify who’s truly responsible
- File a claim on your behalf
- Negotiate a settlement or pursue a trial
4. Decide Whether to File Individually or Join a Class Action
If many people received the same type of spam from the same company, an attorney may recommend filing as part of a class action lawsuit—which can increase pressure and potential compensation.
Why You’re Seeing Peeringhub as the Owner of Number Block
Some consumers see "Peeringhub" in number registration records and assume we made the call. In reality, we only issue or route the number , similar to how your internet provider issues your IP address.
We do not authorize or control how third-party users send traffic. However, if we receive credible reports of abuse, we take it seriously and work with telecom partners to disable numbers when possible.
How Peeringhub Helps Fight Spam
We’re part of a growing effort in the telecom industry to stop illegal robocalls and spam. Here’s how we contribute:
- We follow all FCC and STIR/SHAKEN compliance rules
- We respond to traceback requests from authorities and the USTelecom industry traceback group
- We terminate numbers proven to be part of spam campaigns
- We educate users and providers about TCPA compliance
We're here to support you, not the bad actors.
Your Rights Matter
If you were contacted without your permission, you don’t have to just accept it. The TCPA gives you real power to stop illegal telemarketing and even win compensation.
At Peeringhub, we’re doing everything we can to ensure our network is not used for unlawful activity—and that includes helping people like you know what to do next.
Need Help Figuring Out Who Called You?
If you received an illegal call or text and believe the number originated from a Peeringhub-assigned block, feel free to reach out to us. We’ll help identify the source (when possible) and provide information you can share with your attorney.
Disclaimer: Peeringhub is not a law firm and does not provide legal advice. If you believe your rights have been violated, we encourage you to contact a qualified TCPA attorney.