Legal
Complaint Esculation
New York State Customers:
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows:
Website: www.dps.ny.gov/complaints;
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p);
or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows:
Website: www.dps.ny.gov/complaints;
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p);
or Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
Transition to 10-digit dialing for 988 National Suicide Prevention Lifeline
Information on transition to 10-digit dialing for 988 National Suicide Prevention Lifeline can be download here.
Peeringhub’s New York Tariff
Information on Peeringhub’s New York Tariff can be download here.